Why types of contaminants can potentially show up in my tap water?
In many parts of the world, tap water is increasingly contaminated with the following substances:
- Bacteria and viruses
- Drugs and hormones
- Pesticides and herbicides
- Toxic heavy metals
- Volatile organic compounds
This is definitely not an exhaustive list. For more information, read this blog article on Tap water: Do you know what’s in your drinking water?
Why do I need a water purification system at home?
Before tap water is delivered to your house, the public water system treats it in an effort to remove chemicals, particles, and bacteria. They do not always succeed as some contaminants are particularly hard to eliminate, such as pharmaceuticals, BPAs, and hormones.
In addition, even if some substances do get removed by public water treatment systems, this doesn’t mean your water is completely pure, only that the levels of any present contaminants don’t pose any serious, immediate health risk.
Also, the municipal water is only guaranteed until the point of entry to your house, so there are still opportunities for drinking water to be contaminated despite regulations and water quality standards. For instance, if the pipes in your house are contaminated or made of lead, the water that was previously clean will be contaminated again.
Thus, it is best to take your drinking water quality into your own hands so you can know for certain you are drinking safe and healthy water.
How effective is the mitte machine in removing pollutants from tap water and what is the TDS value of the purified water?
mitte uses our proprietary distillation technology that is inspired from the natural water cycle to purify tap water to an unprecedented degree, taking out pollutants in tap water that other purification solutions have difficulty removing.
We remove contaminants such as bacteria, viruses, organic and inorganic compounds, pesticides, pharmaceuticals, hormones, and more – providing you with the cleanest and purest water possible.
Used by the World Health Organization as an indication of water quality, we refer to the Total Dissolved Solids (TDS) present in water. It is the total amount of mobile charged ions – minerals, salts or metals – that are dissolved in a given volume of water, expressed as parts per million (ppm). The smaller the TDS value, the purer the water.
To benchmark mitte’s performance, tap water has an average TDS value of 350 ppm while pure, distilled water is at 1ppm. After purification, mitte water has a TDS value of 3 ppm.
How is mitte different from other water purifiers in the market?
1. Purity of water
Our distillation technology stands out from the crowd because of its high performance and efficiency – giving you the purest water possible. We provide water that is 60X cleaner than simple filtration and 5X cleaner than reverse osmosis systems. No parts of the machine allows for contaminants to re-enter the water.
2. Personalized enhancement
Other solutions remove both harmful contaminants and beneficial minerals in water via their “catch-all” purification process, while mitte does not just purify water; we also enhance it with natural minerals that are essential for health. There are different mineral cartridge options available, with varying levels of different minerals that you can pick for your needs and lifestyle.
3. Long-term consistency
Our foolproof machine and fail-safe mechanisms also ensure consistent performance over time. For example, if a membrane in a reverse osmosis system is damaged, the user has no way of knowing about that even though the water quality is impaired. mitte, on the other hand, constantly monitors the quality of the water that it produces via our built-in sensors. If one part of the machine breaks down, there will be no water output at all to ensure your safety.
4. Smart and connected
The mitte machine is part of a connected ecosystem that can be synced up with our mobile app to further improve user experience by understanding your daily water drinking habits.
5. Energy efficiency
Due to our patented water purification technology, we are also the most energy efficient countertop distiller in the market.
What’s the difference between bottled water and mitte water?
Typically, mineral water contains health benefits in terms of its rich mineral compositions but due to regulations limiting treatment to the water, we cannot be fully certain that it is clean or safe. (In fact, bottled water is less regulated than tap water.)
So by first purifying tap water and enriching it with minerals afterwards, you can be certain that mitte water is both safe and healthy.
How do I personalize the water that is dispensed from the machine?
mitte offers several different types of mineral cartridges with varying mineral ingredients and mineralization levels, allowing you to personalize the mineral content of your water. You can also instantly choose the temperature of water dispensed, ranging from 10-92°C/ 50-197 °F.
How much healthy mineral water does the mitte machine provide at any time?
The mitte machine uses our proprietary purification method based on distillation, which removes more contaminants from water than any other methods do, with more consistent performance in the long term. Thus the purification process takes some time; the machine purifies one liter of water in two hours (with a maximum purification rate of 12 liters or about 3 gallons per day).
The purification process is always ongoing (unless your mitte® water tank is full) to ensure a ready supply of healthy drinking water.
Moreover, with smart sensors in the system, the machine and app will remind you to refill the input water tank when needed, so that the purification process can always be carried out as soon as there is space available in the four-liter mitte® water tank.
Does the mitte machine use a lot of energy?
We are the most energy efficient countertop distiller in the market due to our patented distillation unit. To purify water and fill up the four-liter mitte® water tank, the energy consumption is akin to doing about 30 minutes of ironing.
What is the temperature range of water dispensed from the machine?
You can dispense water between 10 to 92 degree Celsius (°C), or 50 to 197 Fahrenheit (°F) instantly, making the water suitable for coffee and tea-making.
What is the difference between the plumbed-in machine and the non-plumbed-in version?
Both versions work exactly the same in terms of purification and vitalization of the pure water.
The only difference is that the plumbed-in machine is constantly connected to your water network so you will not have to refill the mitte® water tank and empty the waste tank over time; these processes happen automatically. You will most likely have to drill a hole into your kitchen countertop to install this version.
On the other hand, installing the non plumbed-in version is more straightforward. You just need to set it upon your counter and plug the machine into a power socket. Simple! You will, however, have to refill tap water and empty waste water manually as and when it’s needed.
How should I clean my mitte machine?
Maintenance includes wiping the mitte® water and input water tanks with a cloth and descaling the machine with our descaling kit. You will be notified by the LEDs on the machine and in the app when it’s time to descale your machine.
Why do I need the mitte app?
The mitte app gives you more functionalities and control over the machine. For example:
- You can set up “Recipes” to customize save the volume and temperature of water so any of them can be dispensed at any time with the push of a button.
- It sends you reminders when the machine needs some kind of maintenance.
- You can set up automatic cartridge ordering, allowing you to receive mineral cartridges based on usage. So you get fresh new cartridges just when you need them, only when you need them.
- You can actively monitor the machine when you are not home and check the water quality in real time, giving you a peace of mind.
- It tracks the amount of water dispensed from the machine, and consequently, the amount of water donated to the developing world via our partner, Water.Org.
Why is the machine connected to the internet?
Connecting the machine to the internet allows you to use extra features offered in the app, such as the automatic ordering of cartridges that ensure you’ll never run out of water, fully customizing water temperature, and tracking your own personal social impact based on usage.
How often do I need to replace the mineral cartridge?
The mineral cartridge is good for mineralizing 300 liters (almost 80 gallons) of water. Thus the cartridge lifetime depends on how much water your household consumes. For example, if each person in a three-person household consumes 1.5 liters of mitte water per day, the cartridge will last a little more than two months.
How do I know when my mineral cartridge’s lifetime is up?
You will be notified by both the LEDs on the machine and the mitte app when your mineral cartridge needs replacement.
How do I buy a new mineral cartridge?
You can activate automatic ordering in the mitte app, so we ensure that you will never run out of healthy drinking water. Cartridges can also be purchased individually in our upcoming webstore.
How does this automatic ordering work?
Sensors inside the mitte machine monitor cartridge life so a new one will be delivered to your doorstep via automatic ordering (on the app) just before the current one runs out.
As the automatic ordering process is based on actual usage, you’ll only receive a new cartridge when you actually need it. You can change, pause and cancel it anytime.
Can I purchase mineral cartridges without signing up for automatic ordering?
Yes, you can purchase mineral cartridges individually in our webstore without signing up for automatic ordering.
Why am I automatically donating water to a developing country?
We developed a 1-for-1 clean water guarantee based on our guiding vision of improving life with better water.
Right now, 159 million people in the world are getting water from untreated surface runoff and streams. A further 663 million people lack any access to safe water. With our 1-for-1 guarantee, we want to help change some of these shocking figures and tangibly improve more lives with better water.
We have designed our machine so that it tracks usage and every time you dispense a liter of mitte water, a donation to a water project in developing countries is made. We are making you the promise that for every liter of mitte water you drink, someone in need will get his daily requirement of drinking water too. This happens automatically and is built in. You are not paying any extra money for this project, and no extra action is needed on your part.
Why can I not choose to whom and how much I am donating?
With our NGO partner, Water.Org, we have selected the project that can generate maximum positive social impact, to truly realise the vision of improving lives with better water.
When will you start shipping the mitte machine?
We are moving to production stage right now and will be shipping beginning of 2018. We are also looking to launch our crowdfunding campaign in August 2017. Enter your email address to sign up for the latest news and we’ll let you know as soon as the product is available for pre-order.